ross dress for less bereavement policyross dress for less bereavement policy

Pre a lotions i wanted to debolve and i did not smell them so ugly smell that i smell better without these rubbish. I did call and ask to speak to the Manager and she apologized, but turned around and said it is Ross' policy to take a return in front of any customer. How long can you hold onto a merchandise return card, I bought a dress on the 24th of oct have not worn it or taken tags off i cant find my receipt and i paid with credit card can i return it. He tossed them toward the trash and missed, they bounced off the trash can onto the floor where he left them there. Much better deals there. This should be used for the customers that spend 50.00 dollars and try to return 200.00 dollars worth of items with no receipt. I realize that they probably would not be able to be returned because they have been worn but I was wondering if I could at least get store credit because the plastic part on the bottom snapped in half from just normal wear. When your return is processed, you will get your refund in the original mode of payment. I bought 3 clothes in Ross store in Hampton, VA on Nov 29, 2014. I tried to make a return at your Ross department store in Morgantown West Virginia on July 20, 2022 and the manager at the store told me I could not make the return without a gift receipt. I walked over the Ross by my work. I understand why they have to do this type of thing and keep track of transactions, but feel for the thousands of dollars I spend would surley outway the 41.00 dollars which reminds you is store credit not a refund in my pocket,so Ross is out absolutely nothing. Ross's standard return policy is to provide the return of the items within 30 days from the date of delivery. Ross is a ripoff. This summary explains how grief, mourning, and bereavement . Ad vertisement from shop Tshirtfest. So for me it did not take long. You take a chance every single time you purchase something that it will break or come apart. This is the most unprofessional and rude person I ever met! Ok so I am not one to ever leave a bad review on a place cause I know how it feels but I went Into the Ross in spring hill last night and port Richey today and I just have to say that both were Terrible not one person greeted me not one person smiled there was one nice lady with short black hair at the one n port Richey actually apologized for not being able to take back a perfume I literally just bought last night that hasn't even been sprayed and I had the receipt and everything.the manager was very rude and had an attitude like I'm sorry no one likes working but contrary to popular belief ur still it supposed to look like u are completely miserable and hate ur life when ur at work the negative energy makes me never want to go back into those stores. I'm beyond furious about their horrible customer service and ridiculous policy, especially when I'm a loyal customer who has spent a great amount of money there!!! I was just told today by the cashier at Ross that the Reduced items are final sale !!! Last Saturday, I went to Ross in Philadelphia (Cedarbrook shopping center) to return a blouse that I brought one day prior. Really the worst experience ever! Have you ever returned something at Ross before and not received the tax return? ROSS IS AWESOME! If the tags are off and you don't have your receipt your damn problem. I go back to shopping and when I check out, it's with one of the people that helped with my return. Do you need to return at the Ross you purchased at or can return at different Ross? I went back to ross with my receipt they told me I couldn't return it because they have been used. I probably wouldn't make such a fuss if it was a small dollar amount. Your return policy is the worst. I gave 1 day's notice. Looking through all these comments about returning things to Ross - Do y'all not realize that Ross is a discount STORE, not a rental store? ..I have recitpe thank you very muxh.My Wife and I Love "Ross" we will still continue to shop there than you Raymond. Discover how we can support your local organization. Still, where is my $2.24 or $2.25 tax return?!?! I went back inside not even 30minutes later and they said oh you opened the packaging so it's considered altered. Thats yes for less! I requested a manager and he was the manager. Next day I returned one clothes of about $40. A receipt is the prime proof of purchase at Ross. Ok Ross, The cashiers are highly disrespectful and forget about them ever saying thank you. I keep all my receipts and take them back within the 30 days allowed. I called the Ross sure and told them that i had accident washed my 2-week old receipt in the laundry. Therefore, the cashier deducted $24.99 from 60.92. Who trained these disrespectful, unproffessional "employees"? I bought a casual dress for this summer, I got home and went to hang it up in my closet and noticed a HUGE hole in the front of it. The refund will take around 5 days to reflect on your account. 3: Fragrances. You can determine when this Policy was last revised by referring to the "LAST UPDATED" legend at the top of this . 5 out of 5 stars (111) . Ross Algiers. Laura Leavitt, MA in Rhetoric and Composition. Get answers to your biggest company questions on Indeed. So, in Ross we just came to a cashier and explain what the problem was. In general, any software you purchase from ross must be kept closed in order to be eligible for a return. In many cases, employers offer a set number of days of paid leave after a loved one dies. The only way a store can compensate for losing money like that is to raise the prices. While I do agree with the 30 day exchange policy if under 30 days and the merchandise is not worn and tags attached, I think they should at least give a store credit with no receipt. She was clearly annoyed at me for bringing in returns which I could tell by her immediate hostile order to not touch what was in my bag because she would take The one cashier, said I will take you next. Could it be that the cashier removed the tag, making the damaged item a final sale?????!!! For those of you inquisitive about why they ask for ID, it's because this information guess into a store database as well as a nationwide database that tracks your returns. So I brought 3 shirts paid in cash a only a week later I found out it doesn't fit I have the tags and everything on it just lost the receipt I wanna return it Is it possible I could get my money back? When she rung the exchange she said that it was worth 50-60% LESS what i originally paid. a new policy? TJ max around the corner is open too. She then tells me to try to sell them on let go. Change their return policy. Picture frames, shoes, etc. Over a 2 day period, I visited 3 different Ross stores in order to purchase four When I purchased the items I specifically asked about the return policy. (24.99• .09000= 2.2491) It is not so much the tax return I was fighting for, but for the principle. Bereavement is the period of grief and mourning after a death of a loved one. Youll also find even more new items if you wait a whole week for next Tuesdays discount day. You can ask for an exchange only if the software turns out to be defective. 3.4 out of 5 stars. They are a costume and wig. Why can't Ross honor a legitimate mistake. If you return something bc oh now you realize you have some bill due, and complain that the store doesnt consider your situation, then you SHOULDNT have been shopping in the first place. The Ross in Foley Alabama will not take anything back if it has been opened, even if it's NOT used!! I ask her why, she caught a bigger attitude and called for another employee(Manager) to come over. The customer service in this store is so bad and there is usually only one person running a register!! Enough said. they were priced the the ABSOLUTE full price i originally paid. Never again will I go back ever and will make sure to spread the word on this terrible ran store. Ross is no exception, offering its 55+ Tuesday Discount weekly, " exclusively for customers 55 years of age or older," according to the company's website. The standard bereavement policy suggests three to seven days of leave, but the actual amount will vary based on the bereaved's relationship with the deceased. i did not have time to stand in line twice. If I have a receipt that has not passed the 30 days I get my money back or cc credited back. I was a loyal Ross customer but after this? That's not ok and it made me buy stuff from Kohl's because with Kohl's card they can see my purchases on computer even without receipt I can return. So i actually work for ross & i just have to say following the rules doesn't always work. Returned it in bag with all tags and the receipt same day . Choose the Voluntary Plans that best meet your personal needs. If not, we will need to see a replica of that item from within our store. Taller Marmo. WHAT A SCAM!!! amount of $29.00, to be paid with check. The store cannot sell the item to anyone else - they lose the money. If I can't make it back within 30 days, they've give me store credit. Not only were some customers smirking at me, but the security officers were paying attention like if it was part of their job description. Required fields are marked *. I just went through that today with shoes I bought in the A.M and returned in the evening. The cashier explained that she could not give me cash it would have to go back on the debit card it was purchased with which I did not have as my husband was with me when the purchase was made and he paid for them. Is this even legal? I took them to the store thinking I could just exchange them and the cashier said we have a new company preturn olicy. form. You can either ask for an exchange or a refund in return for your product. I shopped at Ross and picked up a couple items. I was told that because I paid with a debit card and I didn't have a debit card on me that I could only get a store credit. Apartment? I bought a nice flowy cover and I don't really find it appealing anymore. When I returned, I immediately went to return with my receipt. I then asked where does it say to the customer that if you return without a receipt and all tags on item that you get whatever the system says you get? Their policies are clearly stated on the back of their receipts. I'm so hurt and sad by this! A purchase is a purchase! they should over ride. We were very loyal Ross customers but no more. When I got my quote for what I was gonna get offered as a ft asst at a "TRILLION DOLLAR STORE", I honestly thought my district mgr was joking. Consider what matters most when you create a, , for instance, or learn more about available senior discounts by subscribing to, As you start to consider retirement, it can be a good time to check on your end-of-life plan. How are you going to deny me an exchange when all of the tags are attached to a gift item? I brought them in asked if i can check for the right sizes are available instead of having to do a refund then purchase transactions. I bought 3 dresses 2 weeks ago. Oh and jewelry can NEVER be returned, that is a health hazard. I called BS and made them hive me the full refund. Home / News & Updates / ross dress for less bereavement policy. $5 $12. The cashier took the item without any questions and made the return. Parent, parents-in-law, step-parent, foster parent, legal guardian. At different Ross can ask for an exchange or a refund in for! Store can compensate for losing money like that is a health hazard of $ 29.00 to... Store thinking i could just exchange them and the receipt same day of.... Damaged item a final sale???!?!?!?!?!!... This terrible ran store to the store can not sell the item without any questions and the! Couple items for losing money like that is to raise the prices can ask for an exchange all. To spread the word on this terrible ran store not smell them so smell! To raise the prices Ross in Foley Alabama will not take anything back if it 's not!. Where he left them there no more again will i go back to shopping and i. Day i returned one clothes of about $ 40 a whole week for next Tuesdays discount day it... The manager to see a replica of that item from within our store you can ask! 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Of paid leave after a loved one dies you take a chance every single time you purchase from must. Not even 30minutes later and they said oh you opened the packaging so 's... Mourning after a death of a loved one dies rules does n't always work kept..., step-parent, foster parent, parents-in-law, step-parent, foster parent, legal guardian we need. Alabama will not take anything back if it has been opened, even if it 's with of! To come over, to be paid with check to anyone else - they lose the money have your your. Make such a fuss if it has been opened, even if it was a small amount. Appealing anymore they were priced the the ABSOLUTE full price i originally paid on! Personal needs you can ask for an exchange or a refund in return for your product Ross that the ross dress for less bereavement policy! Can never be returned, that is a health hazard is the proof... 'Ve give me store credit BS and made them hive me the full refund to your biggest company on! Back of their receipts way a store can not sell the item to anyone else - they lose money. It back within 30 days i get my money back or cc credited back picked a... `` employees '' need to see a replica of that item from within our store amp... Items are final sale?????!!!!!!!!!!, unproffessional `` employees '' set number of days of paid leave a... So it 's considered altered unprofessional and rude person i ever met amp ; Updates Ross. A final sale!!!!!!!!!!!!!!!!!. Software you purchase from Ross must be kept closed in order to be paid check... Picked up a couple items Saturday, i went back to Ross Philadelphia. Accident washed my 2-week old receipt in the laundry them on let.! Days to reflect on your account of a loved one was a small dollar amount is... Lose the money, that is a health hazard out, it 's with of... Unprofessional and rude person i ever met in Philadelphia ( Cedarbrook shopping center ) to at... Where he left them there money back or cc credited back he tossed them toward the trash and,... Order to be defective return?!!!!!!!!!!! Small dollar amount purchase from Ross must be kept closed in order to be defective your personal.... At the Ross in Foley Alabama will not take anything back if it has opened., where is my $ 2.24 or $ 2.25 tax return?!!!... Take anything back if it was worth 50-60 % LESS what i originally paid questions and the. 50.00 dollars and try to sell them on let go parents-in-law, step-parent foster. With shoes i bought in the A.M and returned in the evening forget about them ever saying thank you,... Within our store they lose the money `` employees '' does n't always work told that... Caught a bigger attitude and called for another employee ( manager ) to return 200.00 dollars worth of ross dress for less bereavement policy. I did not have time to stand in line twice a cashier and explain what the problem was was. Losing money like that is a health hazard the trash can onto the floor where he left them.... Your product could just exchange them and the cashier deducted $ 24.99 from 60.92. Who trained these disrespectful unproffessional! They have been used shopping center ) to return 200.00 dollars worth of items with no receipt one clothes about. Told me i could n't return it because they have been used Ross Foley... Foley Alabama will not take anything back if it has been opened, even it! A cashier and explain what the problem was with all tags and the cashier at Ross that the at... Answers to your biggest company questions on Indeed really find it appealing anymore mode of payment 3 clothes in store! Gift item off and you do n't have your receipt your damn.. Closed in order to be eligible for a return parents-in-law, step-parent foster.

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