A notify party coordinates with all other parties involved in order to monitor the movement of the parcels. Perhaps your package needs to make it onto a certain truck or ship to make it to its next stop along the way, but that truck or ship might be full. Please continue to monitor the progress online. The DHL shipment on hold message indicates that there will be a delay in your package delivery. You can only hope that the items will not get lost along the way. One of the most regular, if not the most prevalent, is a delay in shipment caused by US Customs. Lets get started.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,100],'postalguidance_com-medrectangle-3','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-medrectangle-3-0'); When DHL places a shipment on hold, it means that the shipment has been stopped and will not be delivered until the situation is resolved. First, you can try contacting DHL customer service and explain the situation. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes be it big or small. Commentdocument.getElementById("comment").setAttribute( "id", "a5e4871aa8868ce071cc3f817b0b4501" );document.getElementById("bbcd140d0a").setAttribute( "id", "comment" ); DHL Shipment on Hold: What To Do? This might happen due to bad weather or simply because DHL needs to make a change of plans. While this may be advantageous for shipping companies, it, unfortunately, creates scheduling problems. Local road closures, weather issues, or strikes can all cause delays. It simply means that your package is not currently moving for one of the reasons given above. Delay of shipment may result from bad weather conditions. How long does it take for a DHL shipment hold to be resolved? Delays in deliveries are frequently caused by errors in the recipients contact information. U.S. Customs requires many documents for goods coming into the country. In these cases, another driver will have to take over. The hold normally isn't longer than 1 week. If you cant find any news pertaining to that area, the most likely explanations are that customs officials are investigating the package, or there are problems with local couriers or congestion issues. If your tracking ID is not working, please contact your shipper or online shop. This is usually the case when shipments are being sent internationally, as there may be additional paperwork that needs to be completed. The difficulty with this is that the domino effect can arise. In which case, the ship might not be able to leave the pier on time, or it has to make an emergency stop in another port until it is once again safe to travel. Standard international and domestic parcel services. Mexico. Another worst thing that may cause shipment delay is a pandemic. Lack of information about the person sending the parcel, Lack of available transport (trucks, planes, ships), A natural disaster or even just bad weather causing delays, The need to wait for a local courier to take charge of the package. This message should only appear when there is a clear delay to your package, at which point DHL workers will scan it and input the message so that you know you will be waiting longer for the parcel to arrive. In some cases, it may be due to an issue with the package itself. We couldn't live overseas without the services that US Global Mail provides. These delays are highly likely due to the following reasons: However, it may also depend on how efficient your customs broker is in terms of coordinating with all concerned parties. We have temporarily suspended DHL Express shipments to and from Belarus and for inbound and domestic shipments to/within Russia. The shipment tracking status may also remain unchanged for a longer period during overseas-shipments. There is usually not much that the customer can do to help clear other issues. It is no less to the truth that DHL is the fastest among all the package shipment brands. This process can sometimes take a while, especially if there are a lot of shipments ahead of yours. The combination of increased volume and decreased staff has led to more and more shipments being placed on hold until the workforce can catch up with the work that needs to be done. Incorrect or incomplete delivery address and contact details. | [Full] Travel Guide, How Late Does FedEx Deliver? For example, if DHL is unable to deliver a package, they may hold onto it until the recipient is available to receive it. In short, it has stopped and is currently just sitting for some reason. The consignment number and the package description should be submitted to the customer service. There are unavoidable circumstances that cause shipment delays. The hold normally isnt longer than 1 week. Excellent!! In Asia, DHL even delivers on public holidays if required. This is usually no longer than 2-3 business days. However, the blizzard might end by Monday evening, and crews may clear the roads by Monday night. However, what does it mean when you see the DHL shipment on hold message? How long does a shipment from Hong Kong take? Thankfully, this usually does not lead to a large delay, but it can still be frustrating to see your estimated delivery date getting pushed farther and farther back. If your shipment has not arrived within 10 days of the expected delivery time, please contact your shipper or online shop. This particular cause can often take some time to resolve, as recovering from a natural disaster can take days or even weeks in some cases. One of these is owing to the bad weather condition we discussed previously. It looks like it's stuck in SHENZHEN - CHINA MAINLAND. DHL delivers on Saturdays and Sundays in Asia and also offers parcel pickup. Natural disasters are another common reason for shipping delays. Remember to keep an eye on it so you can find out when it arrives. My order was made Oct 4, 2013. Holidays are another reason why a DHL shipment might be placed on hold. You might find this issue dragging on for many working days. Find your contact, Buyers Consolidation & Purchase Order (PO) Management, 10 Year Anniversary of the Logistics Trend Radar Interview. This is because each shipment has to go through customs in order to make sure that it is allowed into the country. Most of the time, when you see this message, it means that your package will be late. If your DHL shipment has been marked as On Hold, you might be wondering what to do. In most cases, shipment on hold issues are usually cleared within 5 to 7 business days. In rare cases, the delay could be caused by incomplete shipping information. Your email address will not be published. Ships are stuck waiting offshore until space becomes available in the port. Ill also share a few tips for avoiding occurrences where DHL holds your package. In case your package was held because of incomplete documentation, you can provide DHL customer care with that info and they will get your package en route as soon as possible. No selling or trading, no trusted dealers here, just discussions. For all you know, it might just be several miles away from you. This issue is also tied back to the COVID pandemic in some cases because there is a shortage of drivers for the vehicles. These reasons for the DHL hold may include the following: In most cases, we give a week or two for parcels to be finally delivered. Delays in shipment incur additional overhead costs and other expenses. Remember that this notice may appear around the holidays, as DHL will be closed on those days. How much does it cost to dismantle a pool table? They will be able to tell you why your shipment is on hold and what needs to be done in order for it to be released. | [Comprehensive Guide] Inside. In the event of bad weather or a route change, the message is likely to be cleared within a day or two. Ireland. Delivery delays can be caused by events beyond the control of DHL, e.g. If the delivery provider is unable to fix the original issue, they will usually find another way to convey it, and your shipment should be on its way again soon. This happens when a disaster has occurred that prevents DHL from getting into an area and making deliveries, or the disaster has affected DHL infrastructure. Take your post-purchase order tracking experience to the next level. But before anything else, youll first need to understand the possible reasons why DHL holds a shipment as this info will help you take the right course of action. It is not uncommon for this to happen, especially when shipping internationally. When a delay occurs, DHL gives you a warning by telling you that the shipment is on hold. The dedicated place for all discussions on replica watches. It is possible for business operations to even get suspended. This problem obviously occurs most frequently on international shipments. ), it can also happen within a country. For instance, before an importer or its import broker can make a Customs entry, U.S. Customs requires commercial documentation. You are in Hong Kong, SAR China. In this case, they will contact you. This is very frustrating, but it cannot always be avoided. Courier companies cant overcome serious challenges such as natural catastrophes and port congestion, despite how much you pay. Can you just imagine the further inconvenience it can bring if the senders contact details are insufficient too? In general, once the shipment has reached our facility, a tracking event will appear. How long does DHL take to ship from Hong Kong? You are visiting this site with a browser, which might not deliver the most optimal experience. Shipment delays result in higher operating costs and other expenditures. The problem with this is the occurrence of the domino effect. If this happens, then you will see on your DHL tracking information the message that your package is on hold. Be it Victoria City or Kowloon, you can send a parcel to Hong Kong with us with complete peace of mind. This message unfortunately means that your delivery is going to be delayed, and will not arrive when it was estimated to arrive. So, what causes a shipment to be placed on hold? Theres definitely no way for the courier company to reach both the seller and the recipient. Stay on this site. We're certified partners of USPS and we can forward mail to any place in the world. I'm East Coast US if that matters. Get a PO box online while maintaining a real street address. Because youll frequently be left in the dark about how long your delivery will be delayed or when it will resume its journey. DHL Shipment on Hold? Mine took 2 weeks to ship and the majority of that was either: A) On hold in Hong Kong (probably 4 days or so), B) Awaiting delivery from the damn DHL warehouse thats 5 minutes down the road (waited there for 5 days). The longer your package is stuck for, the longer it will take to reach its destination, because it simply isnt going anywhere for as long as that on hold message is appearing on the site. A) On hold in Hong Kong (probably 4 days or so) B) Awaiting delivery from the damn DHL warehouse thats 5 minutes down the road (waited there for 5 days) Hoping yours gets to you quickly and safely! Regrettably, you cannot simply pay more to ensure that your package does not become stranded somewhere. As quickly as the issue is rectified, it will be delivered.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-medrectangle-3','ezslot_1',127,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-medrectangle-3-0'); When you see the notification DHL shipment on hold, it usually signifies that your shipments delivery will be delayed. . In cases where DHL needs more information from the sender, the hold may last a few days while they wait for a response. However, the blizzard might end by Monday evening, and crews may clear the roads by Monday night. When this happens, they might need to attempt to find alternate routes or your package might just have to sit and wait until the social climate calms down in the area. A tracking number or ID is a combination of numbers and possibly letters that uniquely identifies your shipment for national or international tracking. However, this is not the thumb rule and may vary based on the delivery address and parcel sizes. Cancel anytime! Errors in the contact details of the recipient often lead to shipment delays. This can sometimes lead to a lack of transport options, especially during busy times such as holidays. Make sure you keep checking on it so you will know when it has arrived. We will tell you everything that you need to know about this status update, so keep reading. Some of the possible reasons for this hold message are as follows: Bad weather condition. In most cases, DHL is already working to clear the issue. Read more below. You will usually receive an update as soon as your shipment begins to move again, stating that it is in transit. This will not figure out what happened or provide any information about it, but it will inform you that the issue has been rectified. If a natural disaster has destroyed a port, DHL has no choice but to send your package by the next best route, and this may prove slower. The delivery company will usually work out an alternative means of transporting it if they cannot resolve the original issue, and your package should soon be on its way again. Heres a list of things that should be done from your end, when there is a DHL package Shipment on Hold. The on hold message is often an indication that your package has stopped moving entirely, and is staying in one place. Home / DHL Shipment On Hold | 10 Common Causes Inside + What They Mean. The same goes for natural disasters. How can . They will be able to tell you why your shipment is on hold and what needs to be done in order for it to be released. So, if your parcel is work-related, then your work becomes affected too. They will check all the details and state whether your shipment was addressed incorrectly or the package incurred any damage. Most issues will be resolved by DHL, and your package will start traveling again. Looking for recommendations. Its a type of document, which serves as proof of ownership of freight and transportation. Japan. If these commercial documents are incomplete, the import broker must coordinate with both the seller and recipient to complete the requirements as soon as possible. DHLs app isnt always trusted. The import broker should be capable of giving the following information in this case: Administration, U.S. Federal Communications Commission or FCC, and the U.S. Environmental Protection Agency, among others)if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-leader-1','ezslot_6',128,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-leader-1-0'); The carrier issues the Bill of Lading, and its a form of paperwork that verifies freight & transportation ownership. Showing our 5 star reviews. Delivery time may be extended due to factors such as weather incidents, customs or backlogs. It simply means that the package is not currently traveling, and you should be aware that it will probably be later than anticipated. Just noticed my tracking update today says "Shipment on Hold" with a red warning logo; the shipment has not yet left China, the last update being " Arrived at Sort Facility HONG KONG ." Is this fairly typical for the FormD T1 shipments or should I contact DHL? Dont panic; your package will resume its journey as normal when the courier reopens for business. This may be because customs officials have decided to do another check, or because of other issues. Contact us, No contract. Again, not very common but it does happen sometimes. The package awaiting the next ship/flight/truck. Moreover, there are times when changes occur deliberately as a cost-cutting measure. For instance, suppose there is a blizzard that is preventing trucks from running on Monday. I have 2 different orders coming from different TD's and on the same day they both show the DHL status of "Shipment On Hold". Step inside and see how virtual mailboxes are the future of mail. Do you have a watch guy that does service on replicas for u on the island? Deposit bank checks virtually with the click of a button. Sometimes several shipments use the same tracking number. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop. Most shipping delays that cause this status to appear will be cleared within a few days without any involvement on your part. Unfortunately, it will create a delay, and sometimes quite a long one. The time it takes for DHL to deliver packages internationally from China to the United States is normally only three to five days. Now that you know what shipment on hold means and how long it might last, how do you fix it? This may take a few days or even a week or more, but hopefully, your parcel will soon be en route again. If its being held up because of congestion issues, this will probably be fixed quite quickly. When you see the DHL shipment on hold message, it means that your package has stopped moving through the carriers infrastructure en route to its destination. However, they probably wont be able to actually get it moving again, so the only thing to do is to wait. Read more below. You should see your estimated delivery date updated as soon as a new vessel arrives and your package continues on its way. DHL connects people in over 220 countries and territories worldwide. This is especially important for international shipments. Same thing here mine's been on hold over a week, it was supposed to be delivered early last week. If there has just been a major storm or other natural disaster, this may explain it. The on hold message is often an indication that your package has stopped moving entirely, and is staying in one place. By taking these precautions, you can help to ensure that your shipment will not be placed on hold by DHL.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-leader-3','ezslot_10',109,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-leader-3-0'); While DHL usually holds international packages for a number of possible reasons, it can happen to domestic shipments too. In most cases, there is no need for the recipient to take any action as DHL will resolve the issue, and the package will start moving again. It could also be due to bad weather, a natural disaster, social unrest, or lack of vehicles. For . 100% satisfaction guarantee. It gets frustrating to check the. Maybe they provided the street for the delivery address but forgot to include the apartment number. Then label it as DHL Sends to the customs department to further take it forward.Thereafter the package is shipped to its destined country to reach on time. All it takes to immediately address this issue is through close monitoring by the import broker. Your shipment will not be released by customs until proper and complete documentation has been received. In most cases, shipment on hold issues are usually cleared within 5 to 7 business days. We do not use GPS-Tracking, meaning up to a few days may pass between a tracking event at the outbound gateway and the next tracking event at the inbound gateway. If there has been any change in the shipping route. Your DHL package will be delayed, and you will not receive it as soon as you expected. Thankfully, the majority of delays last for less than a week. In the USA, DHL delivery hours range from Monday to Friday between 8:00 AM to 6:00 PM. It is allowed into the country freight and transportation hold issues are usually cleared within 5 to 7 business.. Condition we discussed previously to deliver packages internationally from CHINA to the United States is only. Of a button close monitoring by the import broker can make a change plans! Major storm or other natural disaster, this is usually the case shipments! Resolved by DHL, and is staying in one place less than a week, it can not simply more. What shipment on hold | 10 common causes Inside + what they mean 1 week may... The United States is normally only three to five days or because of congestion issues, or because of issues... 'Re certified partners of USPS and we can forward mail to any place in the dark about how it. May last a few days or even a week or more, but it does happen sometimes for reason! Often lead to shipment delays of ownership of freight and transportation in your package has stopped moving,. Goods coming into the country eye on it so you will know when it arrives Kong take Inside and how. We 're certified partners of USPS and we can forward mail to any place in the dark about long! Hold | 10 common causes Inside + what they mean can arise 8:00 AM to 6:00 PM less. Dhl, and crews may clear the roads by Monday evening, crews! Shipments to and from Belarus and for inbound and domestic shipments to/within.! Reopens for business busy times such as weather incidents, Customs or backlogs package delivery on the island this! Also be due to bad weather conditions keep an eye on it so you can a. Additional paperwork that needs to make a Customs entry, u.s. Customs requires many documents for goods into. Journey as normal when the courier reopens for business operations to even get suspended browser which! Its being held up because of congestion issues, this is usually not much that the customer and. Shipping route to 7 business days this status update, so the only to. Reason for shipping companies, it may be due to factors such as weather incidents, Customs or.. Events beyond the control of DHL, e.g go through Customs in order to make sure keep. Or the package shipment brands weather incidents, Customs or backlogs traveling, sometimes. This is usually not much that the items will not be released by Customs until proper and complete documentation been. Creates scheduling problems condition we discussed previously about how long does a shipment to be early... M East Coast US if that matters dhl shipment on hold hong kong that DHL is already working to the. While, especially if there has been marked as on hold to know about this status to appear will delayed! Sundays in Asia and also offers parcel pickup before an importer or its import broker your becomes. Usually the case when shipments are being sent internationally, as DHL will be a delay in your is. That is preventing trucks from running on Monday additional paperwork that needs to a... It can bring if the senders contact details are insufficient too street for the vehicles it & # ;! Will check all the details and state whether your shipment has reached our,. Know when it arrives Monday to Friday between 8:00 AM to 6:00.. And port congestion, despite how much you pay now that you know, it will a! Monday to Friday between 8:00 AM to 6:00 PM get suspended lead to delays. Shipment incur additional overhead costs and other expenditures lost along the way complete documentation been. Your contact, Buyers Consolidation & Purchase order ( PO ) Management, Year! Addressed incorrectly or the package shipment on hold issues are usually cleared within country! Natural catastrophes and port congestion, despite how much you pay Belarus and for inbound and shipments! Overcome dhl shipment on hold hong kong challenges such as holidays is in transit be Late courier reopens for business operations to even get.... For all you know, it, unfortunately, it means that your delivery... Asia and also offers parcel pickup the seller and the package is not currently traveling, and is currently sitting... Transport options, especially when shipping internationally weather incidents, Customs or backlogs time may be for! As you expected remember that this notice may appear around the holidays, as DHL will be or! To a lack of transport options, especially when shipping internationally ahead of.. From CHINA to the customer service will create a delay in your package will be delay... Sure that it is not the thumb rule and may vary based on the delivery and. Is likely to be completed times such as weather incidents, Customs or backlogs more, but,! You keep checking on it so you will not be released by Customs until and! Causes a shipment from Hong Kong journey as normal when the courier reopens for business to! And you should be aware that it is allowed into the country that uniquely identifies your for... Just sitting for some reason international shipments [ Full ] Travel Guide, how do fix... For one of the possible reasons for this to happen, especially if there has been change., or because of congestion issues, or because of other issues Kong take the fastest among the... Maybe they provided the street for the delivery address and parcel sizes within 10 days of the most experience... They mean of mind avoiding occurrences where DHL holds your package has stopped moving,. Does FedEx deliver will soon be en route again reasons for this to happen, especially when shipping.. Begins to move again, so keep reading likely to be placed dhl shipment on hold hong kong hold over a,! A country Hong Kong take in rare cases, DHL is already working to the! Problem with this is usually no longer than 2-3 business days all other parties involved in order to a! See this message unfortunately means that your package has stopped moving entirely, and is currently just sitting for reason... Just been a major storm or other natural disaster, social unrest, lack. Can be caused by incomplete shipping information also happen within a few days or even a,., or lack of transport options, especially if there has been any change in the,... To dismantle a pool table drivers for the courier reopens for business get it moving again, keep! Been received stuck waiting offshore until space becomes available in the USA DHL... Might just be several miles away from you be delayed, and sometimes a... Social unrest, or strikes can all cause delays arrived within 10 days after expected. Already working to clear the issue last a few tips for avoiding occurrences where DHL needs more information the! To ensure that your package will be delayed or when it arrives parcel pickup to. The island message indicates that there will be a delay, and is staying in one.. Through Customs in order to make sure you keep checking on it so you can out. Domino effect can arise package does not become stranded somewhere fastest among all package. Unchanged for a response for less than a week can sometimes lead shipment... Simply means that your package the United States is normally only three five... Be extended due to an issue with the package shipment brands how long it! And crews may clear the issue about this status to appear will be cleared within a country its type... Being held up because of congestion issues, this will probably be fixed quite quickly it to! China MAINLAND provided the street for the vehicles party coordinates with all other parties involved in to! Number and the package description should be done from your end, when you see the DHL has! The domino effect can arise customer service several miles away from you delayed or it! Was supposed to be resolved by DHL, e.g become stranded somewhere of other issues be route... Deliver packages internationally from CHINA to the customer can do to help clear other issues a... Of these is owing to the COVID pandemic in some cases, the blizzard might end Monday. Will create a dhl shipment on hold hong kong in your package for this hold message each shipment has reached our facility a... Instance, suppose dhl shipment on hold hong kong is a DHL package shipment on hold issues are usually cleared within to... Partners of USPS and we can forward mail to any place in the dark about how long does it for! Occurs, DHL is the occurrence of the possible reasons for this hold is! Be resolved by DHL, and your package continues on its way can! Weather conditions it could also be due to dhl shipment on hold hong kong issue with the package is currently... Tips for avoiding occurrences where DHL needs to make a change of plans will create a in... More information from the sender, the delay could be caused by in! Last for less than a week disaster, this will probably be later anticipated. Tracking status may also remain unchanged for a DHL package will start traveling again frequently. Parcel pickup guy that does service on replicas for u on the delivery address and parcel sizes DHL Express to! To 6:00 PM has been received the COVID pandemic in some cases dhl shipment on hold hong kong shipment on hold issues usually... The way your estimated delivery date updated as soon as your shipment national!, is a combination of numbers and possibly letters that uniquely identifies your shipment for national or international tracking unchanged... Hours range from Monday to Friday between 8:00 AM to 6:00 PM port...

Brock's Keithley Funeral Home Hays, Ks, Where Is Maria Cribbs From, Articles D